Work Experience

• Municipal communication - Share clear, transparent, concise information to inform our diverse community.

• Respond to constituents and follow through with their requests.

• Act as the Palm Desert Ombudsman. Find resolutions and provide personalized support to residents who are facing a municipal issue. 

• Act as backup Public Information Officer and Emergency Operations Center Public Information Officer.

• Engagement - Create spaces and opportunities for civic engagement, allowing community stakeholders to foster relationships with their government.

• Manage the Palm Desert Civic Academy, where residents get a hands-on opportunity to learn about City services and processes. 

• Web Development - Create user-friendly websites that enhance civic engagement.

• Manage www.palmdesert.gov & www.engagepalmdesert.com.

• Supervise - Manage the Community Relations program and staff.

• Execute accurate record retention, calendar scheduling, event planning, and social media posts.

• Facilitate support for Members of Congress and COIL Board of Trustees.

• Provide analysis on current projects, changes in local or federal laws, and global trends.

• Organize long-term goals that are commensurate with the agency’s mission and Congress.

• Liaise between fellow government agencies, staff, contractors, and program partners.

• Function as the marketing and social media brand manager

• Support the executive team in their efforts.

• Create memorable customer experiences and support event catering and event set-up.

• Support owner and Real Housewife of Melbourne Chyka Keebaugh.

• Participant on the Australian working holiday visa, which mandates a six-month maximum employment.

April 2014 to September 2015 

• Plan and administer 700+ annual author events including Hillary Clinton, Lena Dunham, and John Cleese.

• Manage temporary staff and administer the social media accounts for the event program. 

• Established the business-to-business (B2B) sector of the events division and maintained relations with numerous corporate entities.

August 2011 to April 2014 

• Support the executive team and the CEO.

• Effectively manage multiple calendars and coordinate Board of Trustee and staff events.

• Functioned as the office manager for the organization, purchase supplies, and train new staff. 

• Assist in new hire orientations, onboarding, and staff development programs.

• Assist third-ranking Senate Democrat Patty Murray.

• Worked on the issue-areas of education and healthcare.

• Respond to constituent requests online and by phone.

• Represent Senator Murray regularly at Congressional meetings, briefings, and hearings.

• Provide tours to constituents and transport VIPs to offices across the Capitol Campus. 

• Support legislative staff needs.

• Run messages amongst Members on the Senate floor.

• Attend courses on the legislative process.